ActiveandAwesome.co.uk is a site operated by Active and Awesome
Information Collection and Use
We are the sole owner of the information collected on this site. We will never sell, share, or rent this information to others. We collect information from our users at several different points on our website.
For a user who places an order, we request personal information on the order form used in the shopping cart. Contact (name, address, email, etc.) information is requested for billing purposes and to fill the customer’s order. If we have trouble processing an order, we will use this information to contact the customer. Credit card transactions are processed using a third party, fully compliant, payment gateway system, so we will not be required to collect your payment information directly.
We will store a cookie so that you may retrieve the products in your shopping cart with no need to go through re-choosing all of them again. However, the cookie will eventually expire if there is no activity in your cart, e.g. view, add to, etc., for a number of days. This website’s cookies do not contain any personally identifiable information. If a user rejects the cookie, they may still use our site, but the user will experience limited functionality in some areas of our site. For example, the user will not be able to process an order through our shopping checkout area.
We use third party shipping companies, e.g. Royal Mail, MyHermes, etc. to ship orders, and a third party credit card payment processing system to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
This web site may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by us.
If a user wishes to subscribe to our newsletter, we ask for the user’s email address. Users may opt out of our newsletter subscription at any time.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
Right to Cancel
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.
You have the right to cancel the purchase of a good without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have canceled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.
All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.